FAQ

Creating your Stimi account is quick. Tap Sign Up, enter your basic details, and follow the prompts to confirm your account. Once you are in, you can browse prediction markets, check your available promos, and make your first purchase if you want to unlock a purchase bonus. If you are playing on mobile, you can register the same way right in your browser. If you ever get stuck at signup, double-check your email address, password, and any required age confirmation before trying again.

Stimi offers multiple promos, including both automatic bonuses and code-based purchase offers. Common options include: Sign-up Bonus (No Deposit Bonus) - 5 Stimi Cash, with a 1x playthrough; Daily Free Credits - 1,000 Stimi Coins and 1 Stimi Cash daily, with a 1x playthrough on the Stimi Cash portion; Purchase bonuses that require a promo code and a minimum $20 purchase. You may also see a 100 Free Bets style welcome mention in promos. Always check the specific offer terms shown in your account at the time you claim, since promos can vary.

Code-based offers are applied during registration or the purchase flow, depending on the promo. Enter the code exactly as shown: STIMIMATCH - 100% First Purchase Match up to 250 Stimi Cash, 1x playthrough, $20 minimum purchase; STIMI50 - $50 in Free Picks, 0x playthrough (winnings redeemable immediately), $20 minimum purchase, expires 7 days from registration; STIMI100 - $100 in Free Picks, 0x playthrough (winnings redeemable immediately), $20 minimum purchase, expires 7 days from registration. If a code does not apply, it is usually due to eligibility restrictions, an expired offer window, or entering the code after completing the purchase.

For the Sign-up Bonus, no code is required. It is applied automatically when you register (as long as you are eligible). Daily Free Credits are also automatic when you log in. If you are specifically looking for a no deposit code, Stimi typically uses automatic awarding for those promos rather than requiring a manual code entry.

Stimi uses two balances, and keeping them straight makes everything easier. Stimi Coins are typically used for gameplay on the platform, while Stimi Cash is the promotional balance that can become eligible for prize redemption after you meet any required playthrough. Stimi Cash from bonuses is held separately from purchased balances, and bonuses are generally non-sticky, meaning your purchased balance is not locked behind bonus wagering. If you are ever unsure which balance you are using, check your wallet area before confirming a play.

A 1x playthrough means you must play through the bonus amount one time on eligible markets before it becomes eligible for redemption as a prize. Example: If you receive 5 Stimi Cash with a 1x requirement, you generally need to use that 5 Stimi Cash on eligible prediction markets one time. After that, it can become eligible for redemption, subject to platform redemption rules and any other terms tied to that promo. For Free Picks promos (like STIMI50 and STIMI100), the listed playthrough is 0x, meaning winnings are redeemable immediately, as long as you meet any redemption minimums and complete verification if requested.

Stimi supports major cards, including Visa and MasterCard. Available options can vary by location and your account status, but card payments are a common way to fund a purchase quickly. For prize redemptions, make sure you meet the minimum redemption balance and any verification requirements. If you are planning your first cash-out, it is smart to confirm your account details early so the process stays smooth.

Stimi has a few important redemption rules that help set expectations upfront: Minimum balance required to request a prize redemption: 50 Stimi Cash; Maximum daily prize limit: $10,000; Maximum weekly prize redemption limit (platform-wide): $250; Florida special cap: up to $5,000 maximum redemption value for a prize won on any single play or prediction. These limits are part of the standard terms, and they are worth knowing before you plan bigger swings or a longer session.

No. Many Stimi promos include state-based restrictions. Several offers list restrictions for players in California, Connecticut, Delaware, Idaho, Louisiana, Michigan, Mississippi, Montana, New Jersey, New York, Nevada, Tennessee, Washington, and West Virginia. If you are in one of those locations, the promo may not be available. If you think you should qualify but a bonus is not showing, reach out to support so they can confirm eligibility for your account.

Stimi is built around predictions and social-style markets, including sports predictions, player props, pop culture markets, and viral moment predictions. These categories are also the typical eligible games for most Stimi bonuses. You may also see familiar game development names listed in platform info, such as Bgaming (Softswiss) and Pragmatic Play. Availability can vary, so the best way to confirm what is live for your account is to check the lobby after login.

Verification helps keep the platform fair, secure, and compliant. If you are asked to complete identity checks, it is usually around prize redemptions or account security events. You may be asked for basic personal details and documents to confirm you are the account owner and meet the age requirement (players must be at least 18). Completing verification early can reduce delays later when you are ready to redeem.

Most issues are solved with a few quick checks: Refresh the page and confirm your internet connection is stable; Clear your browser cache, or try an alternate browser; Turn off ad blockers or script blockers for the session; Log out, then log back in to sync your session. If the issue is tied to a specific market or transaction, take a screenshot and note the time it happened. That makes it easier for support to help.

If you need assistance, Stimi offers chat support, and you can also reach out by email at support@stimigames.com. For AMOE (mail-in) requests, instructions are provided through support channels, and you may be directed to contact support via Discord to receive the current mailing address and steps.